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Tech Support Engineer - IT Jobs

  1 – 3 Years
 2.5 to 3 LPA

Our client is a leading IT company, currently hiring for an experienced and self-driven Technical Support Engineer to join their team!

Position : Permanent
Location : Chennai
Salary : 2.5 to 3 LPA

Job Details:

Job Role: Technical Support Engineer

Experience: 1 – 3 Years

Functional Area: IT-Software/ Software Services

No: of Openings: 2

Salary Package - 2.5 to 3 LPA

Mode of Interview:

  1. Technical Round of Interview
  2. Face to face HR Round

About Job

If you are passionate about learning and gaining new skills in this field, don't miss this opportunity! The candidate must be comfortable working autonomously; this role offers “General Shift”. To be qualified for this role, A fantastic educational background, backed with a high percentage of marks is definitely an added advantage.

Job Responsibilities:

Listed below will be the job responsibilities of a Technical Support Engineer

  1. The candidate will be responsible for diagnosing and troubleshooting technical issues, including account setup.
  2. Track software issues through to resolution, within agreed time limits.
  3. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  4. The candidate will be responsible for ensuring whether all issues are properly logged.
  5. Prioritize and manage several open issues at one time
  6. Document technical knowledge in the form of notes and manuals

Job Requirements:

Mentioned below are some requirements for the Technical Support Engineer.

  1. Core PHP/ Angular1 (Angular 2 will be added advantage) and above 2+ years preferred.
  2. Basic knowledge in HTML, CSS, and Javascript
  3. Knowledge in Framework - Laravel will be a plus.
  4. Experience in Database - Mysql/Postgres.
  5. GIT - version control tool.
  6. Must have experience with MVC framework.
  7. The candidate must have experience consuming/ building Web services.(JSON, XML).
  8. Must have experience with Complex SQL Queries.
  9. Experience with Stored Procedures, Triggers, Functions, Views.

Other Requirements:

  1. Must be eager to learn
  2. Must be Confident and Punctual of time
  3. Candidate with immediate joining will be highly preferred.