Customer Relationship Executive - Non IT Jobs
2+ Years
Chennai
Great opportunity for Job Seekers. We are hiring for a Customer Relationship Executive. The candidate will be responsible for making outbound calls and regular follow up on leads assigned.
Position : Fulltime
Location : Chennai
Salary :
Job Details:
Job Title: Customer Relationship Executive
Location: Chennai
Experience: 2+ Years
Salary: Based on Company Standards
Vacancies: 10
Job Type: Full-time
Qualification: Bachelor Degree
Notice Period: Immediate (Preference) or Up to 30 days MAX
Mode of Interview: Face to face HR Round
Key Responsibilities/Skills:
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Pitch Entire Product and Services over the phone and achieve the targeted sales numbers & value, set quality parameters
- Understand Customer requirements.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements
Skill Requirements:
- Independent problem solving and Analytical skills
- Sales Lead Generation
- Telemarketing
- Pre-Sales
- Language skills – English / Regional language
- Product Knowledge
- Customer Orientation
- Solid professional communication skills
- Ability to learn quickly
- Ability to work on diverse customer environment
- Customer centric and Going above and beyond attitude
- Customer and Project Management.
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