Customer Success Manager - Non IT Jobs

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  3 – 4 Years
 As per market standards
  Chennai

We have all the leading clients among which one is looking for ambitious, aggressive professionals and high-performing candidates to help them meet their revenue growth targets by keeping their company competitive and innovative.

Position : Permanent
Location : Chennai
Salary : As per market standards

Job Details:

Job Title: Customer Success Manager

Location: Chennai

Experience: 3 – 4 Years

Salary:  As per market standard

Vacancies: 1 Position.

Job Type: Full-time

Qualification: Any Graduate

Mode of Interview: Face to face HR Round

Key Responsibilities/Skills:

Listed below are some basic responsibilities for the candidate as Customer Success Manager

1. Serving as the internal voice of the customer and advocate for your clients' needs (services,
2. support, product management, executive alignment) and also provide feedback to the internal
3. teams for improvements.
4. Managing the customer life cycle from PO to Renewal.
5. Building better relationships with key accounts and maximizing the revenue and customer lifetime value.
6. Building and maintaining profitable relationships with key customers.
7. Resolving customer complaints quickly and efficiently.
8. Understanding key customer individual needs and addressing these.

Requirements

Listed below are some basic requirements for the candidate as Customer Success Manager

1. Strong Communication Skills over phone and email
2. Customer Handling
3. Good knowledge in MS Office will be an added advantage
4. Self-starter and highly motivated
5. 3-4 years of experience is an added advantage.

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