Customer Success Manager - Non IT Jobs
3 – 4 Years
As per market standards
Chennai
We have all the leading clients among which one is looking for ambitious, aggressive professionals and high-performing candidates to help them meet their revenue growth targets by keeping their company competitive and innovative.
Position : Permanent
Location : Chennai
Salary : As per market standards
Job Details:
Job Title: Customer Success Manager
Location: Chennai
Experience: 3 – 4 Years
Salary: As per market standard
Vacancies: 1 Position.
Job Type: Full-time
Qualification: Any Graduate
Mode of Interview: Face to face HR Round
Key Responsibilities/Skills:
Listed below are some basic responsibilities for the candidate as Customer Success Manager
- Serving as the internal voice of the customer and advocate for your clients' needs (services,
- support, product management, executive alignment) and also provide feedback to the internal
- teams for improvements.
- Managing the customer life cycle from PO to Renewal.
- Building better relationships with key accounts and maximizing the revenue and customer lifetime value.
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Understanding key customer individual needs and addressing these.
Requirements
Listed below are some basic requirements for the candidate as Customer Success Manager
- Strong Communication Skills over phone and email
- Customer Handling
- Good knowledge in MS Office will be an added advantage
- Self-starter and highly motivated
- 3-4 years of experience is an added advantage.