Service Engineer – West Region - Non IT Jobs
3 - 4 Yrs
?22,000 Gross (May vary based on experience)
Based in West Region (Travel of 12 to 15 days per month required)
We are looking for a skilled and dedicated Service Engineer to join our West Region team. The ideal candidate will be responsible for providing prompt service support, managing installations, and driving service revenue.
Position : Permanent
Location : Based in West Region (Travel of 12 to 15 days per month required)
Salary : ?22,000 Gross (May vary based on experience)
Job Details:
Key Responsibilities:
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Attend to service issues within the stipulated time frame.
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Installation and commissioning of equipment at customer sites.
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Drive service revenue through prompt and quality service.
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Meet Annual Maintenance Contract (AMC) targets.
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Ensure effective communication with clients in English and regional languages like Hindi and Marathi.
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Collect outstanding payments, statutory documents, and EMDs from clients when required.
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Regularly obtain appreciation letters and customer feedback forms and submit them to the CRM team for satisfaction analysis.
Requirements:
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Educational Qualification: Diploma or Degree in ECE, E&I, or EEE.
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Experience: 3 to 4 years as a Service Engineer handling Bio Laboratory Equipment.
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Strong fundamentals in Electrical, Electronics, and Instrumentation.
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Hands-on experience with instruments like Tachometer, Digital Multimeter, Clamp Meter, Lux Meter, Anima Meter, Insulation Tester, and PH100.
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Familiarity with ISO procedures and document control.
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Practical experience in electrical wiring and assembly.
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Excellent communication skills and ability to interact with clients effectively.
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Strong problem-solving, analytical thinking, and customer service skills.
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Good active listening skills and a proactive service approach.
To apply, please send your resume to: hrinc10@gmail.com