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CRM Executive - Non IT Jobs

  3+ Years
 20-25K (CTC)
  Chennai

One of our leading clients is looking for CRM Executive position for multiple locations. The candidate as CRM Executive will be responsible for handling grievances of the clients and satisfying them in a convincing manner.

Position : Permanent
Location : Chennai
Salary : 20-25K (CTC)

Job Details:

Job Title: CRM Executive

No. of Vacancies: 2

Location: Chennai

Experience: 3+ Years

Salary: 20-25K (CTC)

Job Type: Full-time

Notice period: Immediate Joiner

Interview Type: Telephonic Round

Qualification: Graduate

Skills Required:

  1. Handling grievances of the clients and satisfying them in a convincing manner.
  2. Keeps payment tracks & related follow-ups with Customers and Bankers.
  3. Client meetings at office or site.
  4. Coordinate with all other debts. For the documentations, Bank loan documents, Customization & Other client queries, etc.
  5. Preparation of project update and sharing the same with the existing clients, Sales & Marketing Team.
  6. Co-Ordinate with all other debts. For routine activities on daily basis.
  7. Raise the demand letters/reminders & cancellation refunds on time.
  8. Preparation & updating of the reports.
  9. Attend Review meetings on a daily, weekly & monthly basis.
  10. Coordination with the management/legal and banking team for registration and disbursements.
  11. Handing over the possession to the clients.
  12. Implementation and up-gradation of ERP software for CRM as and when required.

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