Key Accounts Manager - Non IT Jobs
5+ Years
24 LPA maximum
Mumbai
The candidate will be responsible for developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
Position : Permanent
Location : Mumbai
Salary : 24 LPA maximum
Job Details:
Role and Responsibilities:
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating recent sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Education Qualifications and Requirements:
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- BSc/BA in business administration, sales or relevant field